FAQ's

Frequently Asked Questions (FAQs)

Explore some of the common queries that our customers often ask. To enhance your overall experience, we value and welcome your feedback. If you have any inquiries, please feel free to reach out to us via email at dawkichari@gmail.com

Q: Is COD (Cash on Delivery) available?

Ans: Yes, Cash on Delivery is available.

Q: How long does it take for my items to arrive?

Ans: Typically, orders will be delivered within a minimum of 2 to a maximum of 6 business days. Shipping times may vary depending on the product, demand, and shipping location.

Q: Is shipping really FREE?

Ans: Yes, shipping is FREE throughout India.

Q: Do you offer refunds or returns for product-related issues?

Ans: Absolutely, we have a straightforward 5-day return and refund policy. Please refer to our policy section for details.

Q: How long does it take to receive a tracking number?

Ans: Typically, you can expect to receive a tracking number within 1-2 business days.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive a confirmation after placing their orders. (NOTE: Please contact us if you don't receive one within 12 hours)

Q: Whom can I contact for order-related problems?

Ans: For any inquiries or issues, you can reach out to us at dawkichari@gmail.com

Q: What payment methods are accepted?

Ans: We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. Cash on Delivery is also available across India.

Q: Is Checkout on this site safe and secure?

Ans: Rest assured, all purchases on this site are safe and secure.

Q: How can I cancel my order?

Ans: To cancel your order, please email us your order number at dawkichari@gmail.com. (NOTE: Contact us within 12 hours if you wish to cancel your order)